Is Revolut down? Yes — but your money is safe

Published 20 October 2026, 9:30am. Last updated 08:00pm. Revolut now fully back online.

Update, Google Cloud says it has resolved disruption at its UK cloud site which caused an outage affecting UK banks, businesses and the courts.

Revolut’s status page listed 30 services as “partially unavailable” — sign-in, card payments, transfers, ATM withdrawals, currency exchange, Vault access, stock trading, crypto and live support chat among them — with the incident detected at 08:47 BST, nearly an hour after customers first noticed. The cause has since been traced to Google Cloud, which runs a large part of Revolut’s infrastructure from its London region.

What Revolut customers saw this morning: the error returns every time you tap Try again.

Dansteve, a Revolut customer, told DepositScout he’d opened the app first thing to pay his rent and couldn’t:

The Send button was completely unresponsive, and whenever I tried to proceed, I received an error saying something had gone wrong and to try again later. I rely on Revolut for everyday transactions, and being unable to access such a basic banking function when I need it is concerning, especially when important payments like rent are involved.

Is my money safe?

Yes. An outage is an access problem, not a money problem. Your balance hasn’t gone anywhere; you just can’t get at it until the app is back.

Revolut customers are also protected in the usual ways, with the only wrinkle being that Revolut is mid-migration to its new UK bank:

• If your account has moved to Revolut Bank UK Ltd (the full bank that launched in March), your cash is covered by the FSCS up to £120,000.

• If you’re still with Revolut Ltd, the original e-money entity, your money is ring-fenced in safeguarded accounts at other banks. Different mechanism, same outcome: it’s protected.

• Savings and Instant Access accounts have always sat with partner banks, with FSCS cover through those partners. An app outage doesn’t touch that.

You can check which entity you’re with in the app under your account details once it’s back.

Can I claim anything?

Revolut doesn’t owe you compensation for the inconvenience, but if the outage has cost you money — a declined payment that triggered a late fee, a missed Direct Debit, a charge for using a different card abroad — you can claim that back. Keep receipts and screenshots, raise a formal complaint through the app, and if you’re not happy with the response after eight weeks, escalate to the Financial Ombudsman.

The real lesson

This morning wasn’t really a Revolut failure. It was a Google failure that took Revolut down with it, along with HSBC, Halifax and half the court system. Which is the point: services that look completely separate often sit on the same three cloud providers, so “my bank is fine” is only true until the data centre it shares with everyone else loses power. A second current account with a card you actually carry costs nothing, and an easy-access savings account elsewhere means your emergency fund isn’t held hostage by somebody else’s bad morning. Here's the latest top rates from our live table.